At Leni Bytes, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines how we process and handle all shipments to ensure a smooth experience for our customers.
Order Processing
All orders are processed after confirmation and verification of the shipping address. We will notify you once your order is packed and ready for dispatch.
Delivery Method
We ship all orders using reliable courier and delivery partners suited for your region. Delivery is handled through our partnered logistics providers to ensure secure handling and proper tracking where available.
Shipping Charges
Shipping fees, if any, are calculated based on your location and order size. These charges will be clearly stated during the checkout process before confirming your order. In many regions, we offer free shipping promotions during special campaigns or for minimum order thresholds.
Cash on Delivery (COD)
All orders on Leni Bytes are processed using cash on delivery only. You are required to make the payment in full at the time of receiving your item(s). Please ensure someone is available to accept and pay for the delivery at the provided shipping address.
Order Tracking
Where available, tracking details will be shared with you via email once your order has been dispatched. If tracking is not available for your location, our support team will assist with status updates upon request.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 2 days of receiving it at [email protected]. Our team will arrange a replacement or process your return as per our Refunds and Return Policy.
Contact Us
If you have any questions regarding your shipment, feel free to reach out [email protected].